SEARCH SPHERE SOLUTIONS™ PRIVACY POLICY
Data, AI Use & Your Rights
Effective Date: 05/29/2026
Introduction
Search Sphere Solutions™ (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, process, and share personal information when you visit our website, purchase our services, interact with our AI-powered tools, use our CRM/automation systems, communicate with us by phone, email, SMS, or social media, or engage with any of our digital marketing services.
By using our website or services, you agree to this Privacy Policy.
Information We Collect
We may collect personal data such as your name, business name, email address, phone number, billing information, shipping address, website URL, advertising account details, CRM information, lead information, and any other information you voluntarily provide.
We may also collect technical data such as IP address, browser type, device type, operating system, pages visited, form submissions, cookies, analytics data, and advertising interaction data.
When you use our AI-powered systems, we may collect voice recordings, chat transcripts, form responses, call data, lead qualification details, CRM activity, and automation interaction history.
Financial Data
If you purchase services from Search Sphere Solutions™, we may collect payment-related information. Most payment information is processed securely through third-party payment processors such as Stripe, PayPal, Intuit, or other payment platforms. We do not intentionally store full credit card information on our own servers.
AI Technologies & Data Processing
Search Sphere Solutions™ may use artificial intelligence technologies, including AI chat agents, AI voice agents, automated customer support tools, lead qualification systems, quality assurance tools, CRM automation, and marketing optimization systems.
Our AI systems may process your information to:
Improve customer support
Automate responses
Qualify leads
Book appointments
Analyze marketing performance
Improve campaign strategy
Monitor quality assurance
Detect fraud or abuse
Improve automation workflows
We do not use AI to make legally significant decisions without appropriate human oversight.
Voice Recording & Conversation Data
If you interact with our AI voice agents or phone systems, calls may be recorded, transcribed, reviewed, and processed for service delivery, training, quality assurance, and improvement purposes.
You may request deletion of your voice recordings or transcripts by contacting us at:
How We Use Your Information
We may use your information to:
Provide digital marketing services
Build websites and landing pages
Manage Google Ads campaigns
Set up CRM systems
Create automation workflows
Deliver AI-powered support tools
Process payments
Provide customer support
Send updates and reminders
Deliver reports and analytics
Improve our services
Personalize your experience
Send marketing communications
Troubleshoot technical issues
Prevent fraud
Comply with legal obligations
When We Collect Information
We may collect information when you:
Fill out a form
Book a call
Subscribe to updates
Purchase a service
Send us a message
Interact with our AI tools
Use our website
Respond to emails or SMS messages
Connect your CRM, ad account, or website tools
How We Protect Your Information
We use reasonable security measures to protect personal information, including secured systems, limited access, encryption where appropriate, secure payment processors, access controls, and internal confidentiality practices.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Data Sharing Commitment
Search Sphere Solutions™ does not sell, rent, trade, or share your personal information for third-party marketing purposes.
We may share information only with trusted service providers necessary to operate our business, including:
Payment processors
Email providers
Website hosting providers
CRM platforms
SMS providers
AI technology providers
Cloud storage providers
Analytics providers
Advertising platforms
Contractors or support vendors
These providers are only permitted to use data for the services they provide to us.
SMS/Text Message Privacy
If you opt in to SMS communications, your mobile information and SMS consent data will not be sold or shared with third parties for marketing purposes.
SMS data may only be shared with providers necessary to deliver text messages.
You may opt out at any time by replying STOP.
White-Labeled CRM Services
Search Sphere Solutions™ may provide white-labeled CRM, funnel, automation, reporting, and AI-powered marketing systems through third-party platforms such as HighLevel or similar providers.
These platforms may operate the software, servers, infrastructure, and technical systems used to provide the service.
Search Sphere Solutions™ is not responsible for outages, platform changes, security incidents, data loss, feature removals, or technical issues caused by third-party platforms.
Cookies & Tracking
We may use cookies, pixels, tags, analytics tools, and tracking technologies to understand website activity, improve user experience, measure advertising performance, and deliver remarketing ads.
You may disable cookies through your browser settings, but some website features may not function properly.
Google & Facebook Advertising
We may use Google Ads, Google Analytics, Facebook Ads, Meta Pixel, remarketing, conversion tracking, and audience reporting tools.
These tools may collect data about your interactions with our website and advertising.
You may opt out through Google, Facebook, browser settings, or other available privacy tools.
Legal Bases for Processing Data
We may process your information based on:
Legitimate business interests
Performance of a contract
Your consent
Compliance with legal obligations
International Data
If you access our website outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
Data Retention
We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, improve systems, and support business operations.
AI voice recordings may be retained for quality assurance and improvement purposes unless deletion is requested or longer retention is legally required.
Sensitive Data
Please do not submit sensitive personal information such as Social Security numbers, medical information, financial account passwords, criminal history, religious information, or other highly sensitive data unless specifically required for a service.
If sensitive data is accidentally submitted, you may request deletion by contacting us.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections
Request deletion
Withdraw consent
Request a copy of your data
Restrict processing
Opt out of marketing
Request human review of AI-based decisions
Request deletion of AI voice or chat data
To make a request, contact:
California Privacy Rights
California residents may request access to personal information collected, request deletion, request correction, and opt out of future data sales if our policy ever changes.
Search Sphere Solutions™ does not sell personal data.
Children’s Privacy
We do not knowingly market to or collect personal information from children under 13.
Fair Information Practices
If a data breach occurs that may expose users to serious risk, we will take reasonable steps to notify affected users in accordance with applicable law.
CAN-SPAM Compliance
We may collect your email address to send information, respond to inquiries, provide service updates, and send marketing communications.
We agree to:
Not use misleading subject lines
Identify marketing messages where required
Include business contact information
Honor unsubscribe requests
Allow users to opt out of future emails
You may unsubscribe by following the link in our emails or contacting us directly.
HIPAA-Related Statement
If Search Sphere Solutions™ provides marketing, automation, messaging, or AI services for healthcare-related clients, we will make reasonable efforts to protect any health-related information submitted through our systems.
We do not sell protected health information and will use reasonable safeguards when handling sensitive health-related data.
AI Ethics & Commitments
Search Sphere Solutions™ is committed to responsible AI use, including:
Transparency
Human oversight
Data privacy
Security
Non-discrimination
Accountability
Reasonable safeguards
Responsible automation
Contact Information
If you have questions about this Privacy Policy, contact us:
Search Sphere Solutions™
Email: [email protected]
Phone: 704-241-2097
Address: 12066 Mariners Cove ct, Lancaster, SC 20720
Last Updated: 05/29/2026